How to find help and support when you need it

Studying at university can be an exciting and rewarding experience, but it can also come with some challenges and difficulties. Whether you need help with your academic work, your mental health and wellbeing, your finances, or any other aspect of student life, there are lots of support services available to help you.

Here are some tips on how to access them and what they can offer.

Student Support Services

We have a dedicated team of staff who provide advice and support to all students who need it. You can find information about them on the university website, or contact them directly if you have any questions. They can help you with a range of issues, such as:

• Finding accommodation
• Improving your academic and study skills
  
• Applying for bursaries and hardship funds
  
• Budgeting and managing your finances
  

Some student support teams have a central contact for students from specific backgrounds or circumstances, such as estranged students, care leavers, or international students. You can find out if your university has such a contact on the Stand Alone website. If you let the university know about your situation by ticking the relevant box on the UCAS application, they may get in touch with you to tell you more about the support they can offer and to find out what you need.

Mental Health and Wellbeing Services

Your mental health and wellbeing are important for your success and happiness at university. If you are feeling stressed, anxious, depressed, or struggling with any other mental health issue, you are not alone and there is help available. 

< details of specific services >

If you have a diagnosed mental health condition or difficulty, you may also benefit from contacting a mental health adviser at your university. They can offer specialist advice and guidance on how to cope with your condition, access appropriate treatment, and manage your studies.

You don’t have to wait until you arrive at university to contact them; in fact, it’s a good idea to do so when you have been offered a place on the course, so they can ensure you are fully supported and feel confident when you start.

Medical Support

If you require ongoing medical care or treatment for any physical health issue, you will need to register with a local GP service. You can find out more about how to do this on the NHS website. 

How to Contact Support Services

If you need any help or support during your studies, don’t hesitate to contact the relevant service or team at your university. You can find a list of the key services below, or you can speak to your course tutor, personal tutor, or academic adviser.